Our Process

How we automate document collection for new
business leads in the personal finance sector.

Leads Received from Client

Leads Received from Client

After working with each client to understand their specific document upload requirements, a bespoke upload system is built and deployed by our team. Prospect leads are then received by either a direct API feed with the clients CRM or a scheduled csv upload.

AI Advisor Q & A With Leads

AI Advisor Q & A With Leads

We carefully model our AI, Alex, to perform like your best advisor. Alex then contacts each lead via SMS/WhatsApp, re-engaging and nurturing them to deliver all their required documents and answering any questions that arise, inside and outside of business hours.

Leads Upload Documents

Leads Upload Documents

Documents are uploaded through an encrypted, secure application requiring a unique login for each user. Customers can stagger their uploads at their convenience as they gather the required information. Once all documents are successfully uploaded, your sales team is notified.

Completed Leads Returned to Client

Completed Leads Returned to Client

After successfully uploading all the required documents to their secure application, your sales team are notified and promoted to progress the application. Leads with incomplete document uploads are re-engaged by our AI advisor Alex until the process is fully completed.

Commission Paid on Performance

Commission Paid on Performance

At Upload This Way, we operate on a performance basis. Once we agree on an affordable flat rate per completed document collection, we start working our magic. This performance-based payment model keeps our clients’ costs low and our incentive to succeed high. It’s really that simple!

Evaluation & Evolution

Evaluation & Evolution

We continuously engage with our partners to gather feedback and data on our document collection services. This information is reviewed and evaluated to refine each process, ensuring an increasingly efficient pipeline. Our service is always evolving, always improving.